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Shipping & Returns

Shipping & Returns

Shipping

Next Day Delivery (Domestic UK)

£9.00

• Place your order by 2pm GMT to receive your purchase next business day.

• Delivery between 9am-5pm, Monday to Friday.

• Purchases made after 3pm GMT on Friday and during the weekend will arrive the following Tuesday

Standard Delivery (Mainland Europe)

£10.00

• Receive your purchase within 4-7 business days after your order has been placed.

• Delivered 9am-5pm, Monday to Friday.

Standard Delivery (UK)

Orders over £100 are shipped free of charge

Under £100; £3.50

• Receive your purchase within 3-5 business days after your order has been placed. 

• Delivered 9am-5pm, Monday to Friday.

Standard Delivery (USA/Japan/Korea)

£20.00

• Receive your purchase within 5-7 business days after your order has been placed.

• Delivered 9am-5pm, Monday to Friday.

• You may have to pay customs duties and taxes for shipping personal goods or gifts.

•In terms of shipping to other countries, please contact us.

 


To track your order please refer to your Shipment Confirmation email where you can find the details to follow its status and whereabouts online. For any queries please contact us at info@westernassembly.com.


Online Returns

We are pleased to offer free returns on items within 28 days of receipt of the goods. For this service please email info@westernassembly.com with your order details and confirm which items you would like to return. We do not accept returns for any sale items.

Someone from the WA team will contact you within 24 hours Monday – Friday between 9am – 5pm with a returns label and instructions. Items must be returned unused in the same condition they were received. Wherever possible, items should be sent back in their original packaging to ensure they are protected during transit. Only once we receive your order will we issue a refund. In most cases refunds will reach you within the same day, however can take up to 3 working days.

In Store Returns

If for any reason your goods are unsuitable, we will be happy to offer an exchange for the same amount within 28 days of purchase. Items must unused & returned in the same condition as they were bought.